Job Number 24061538

Job Category Sales & Marketing

Location Shanghai Operations, 9/F Tower B One ITC, Shanghai, Shanghai, China

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY:

Oversees & lead day to day application development projects and engineering while leading continuous improvement on process definition and compliance. Directly manages software engineers, project managers and vendors. Delivers on commitments to discipline partners and collaborates with architects, global teams on major digital initiatives across multiple channels. Functions as the technical decision-maker and problem solver to deliver projects on time and on budget. Promotes project quality and manages the application development team to promote satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and stakeholder’s satisfaction. Develop and implement program strategies, plans, and goals. Establish and monitor performance targets, budgets, and timeline. Liaise with project teams, customers, and stakeholders to coordinate integrated project activities.

CANDIDATE PROFILE

Education and Experience

Required:

• 10+ years of application development leadership experience that includes:

• Proven management experience in strategic planning and budgeting within one or more business groups

• Demonstrated success leading medium- to large-scale initiatives/Technology Digital transformations.

• Proven management experience in strategic planning and budgeting within one or more business groups

• Experience with and knowledge of IT outsourcing activities in a managed service environment.

• Proven management experience in application development across waterfall and agile environments.

• Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms.

• Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment.

• Good process management, negotiating, influencing and problem resolution skills.

• Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.

• Experience in building scalable product services using technologies such as Spring Boot, NodeJS, event driven architecture.

• Experience in building platforms and solution for WeChat Mini Program and WeChat Ecosystem is a must.

• Experience in Designing & Building Enterprise Products is a must.

• Understanding of frameworks, platforms and architecture in a Commerce Domain is a Big Plus

• Influencing technology strategy by providing strategic advice, be a trusted advisor to discipline partners.

• Management of multiple Omni-Channel development efforts integrating with multiple back-end systems

• Good understanding of API platforms, back-end services, database, and networking components of full stack infrastructure

• Working in a Product-based model and building strong partnerships with Product owners by providing innovative technology solutions to complex business problems

• Ability to communicate complex technology solutions to both Product owners in a business-friendly manner and to Enterprise Architects in most technical detail

• Direct management of complex budgets more than $2M+ annual direct and indirect costs

• Direct management of cross functional, sourced, or matrixed teams

• Undergraduate/graduate degree or equivalent education + experience

Preferred:

• Experience in building headless and headful solutions with modern UI Stack with node.js, React.js, Vue.js, Angular.js

• Experience with Automation, CI/CD, Release Management processes and Application Deployments.

• Hands-on experience on API design and building distributed applications using Micro services, API Gateway (registry/ discovery/ load balance/ circuit breaker/ monitoring)

• Proven knowledge of SDLC; good understanding of ITIL v3 Framework

• Proven knowledge of Agile methodology; preferably SAFe Agile

• Rich experience in managing and working with diverse geographical Global teams.

• Proven ability to effectively prioritize and execute tasks in a high-pressure environment.

• Knowledge of business environment, service requirements and hospitality culture

• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action.

• Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs.

CORE WORK ACTIVITIES

Managing Application Development Standards, Processes, and Tools

• Works with direct reports to facilitate consistency of service delivery across client groups

• Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:

• SDLC standard tools and processes for both waterfall and agile development

• Estimating standard tools and processes, incorporating flexibility for small and large projects

• Deployment standard tools and processes

• Monitors projects for adherence to defined application development processes

• Communicates to Application Development leaders’ opportunities to create broader IT related and corporate standards and policies where necessary

• Communicates important application development policy changes that affect service provider and/or Marriott operations

Implementing and Managing Continuous Improvement Program

• Drives adoption of CMMI or similar metrics to demonstrate continuous improvement and alignment with the industry

• Demonstrates continuous improvement through metrics of quality consistency and client satisfaction

• Works with application development service providers, IT teams, and business partners to implement continuous improvement activities

• Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.