Technical Support Engineer

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Date:16 May 2024

Location: Rugby, GB, CV21 1BE

Company: Colas

At Colas Rail, we have over one hundred years of experience in delivering major innovations across our sector. Every day, thousands of train run on tracks built or maintained by Colas Rail. We deliver on the challenges set by a rapidly changing railway environment - constantly seeking to adapt our behaviour and culture to not only meet and exceed the expectations of our customers and stakeholders, but to also continuously develop and support our people.

Purpose of the role

Responsible for ensuring the quality of maintenance activities are carried out to the required standard, and are compliant to all defined instruction, processes, and procedures. Primary objective being to provide assurance and to minimize likelihood of risks being exported to the operational railway.

To provide technical knowledge that will aid fault finding and its diagnosis supporting Colas Rail and its fleets.

Key Responsibilities

• Carry out periodic inspection of all Colas Rail traction and rolling stock

• Provide the Management team with written reports on vehicle condition and trends

• Carry out special checks and assist in carrying out modifications

• Provide technical support, assistance, and guidance to the maintenance teams

• Perform ‘in process’ and finished work quality checks and audits and to provide confirmation of vehicle readiness for operation after major repairs and overhaul.

• Assist in the investigation of defects and faults

• Provide input to the Asset Management System where required

• Collect and report against agreed KPIs on the performance of the maintenance activity

• Support the Fleet Engineers during technical investigations and compilation of technical and performance reports

• Attend satellite locations to assist in the recovery of complex failures

• Assist in the execution of the warranty process

• Acknowledge and work in line with the freight engineering RACI.

• Deliver competency on all relevant Colas Rail Freight vehicle types.

• Assist with the assessment of project requirements from a technical perspective.

• Deliver work in accordance with business management, safety, and quality systems.

• Assist in overseeing the manufacture of components/modifications and assemblies, including any testing and commissioning activities and Engineering changes.

• Undertake Duty Engineer ‘on call’ as per the on-call roster.

• Any other reasonable duties as required from time to time. As you will expect the organisation may change and you will be expected to meet the operational requirements.

Key Success Measures

Safety – Support the implementation of the Colas Rail Limited Safety, Health, Environment and Quality (SHEQ) strategy, associated actions and resulting initiatives, to deliver continuous improvement in all areas.

Profitability – Ensure work is carried out with a continuous view to profitability and efficiency and look after our shareholders by guaranteeing that they see value for money and a profitable business.

Quality – Quality is key to competitiveness. Take responsibility for delivering on time and on budget a high quality product or service, which Colas Rail can take pride in.

Respect – Demonstrate respect for colleagues, our clients and the environment in all areas of work.

Person Specification

Academic Qualifications:

• Degree, Diploma, Certificate or Engineering qualification in relevant engineering specialism, or significant operational experience

Professional Qualifications:

• Apprentice trained and/or relevant engineering qualifications

• Full driving license

Experience:

• Rolling Stock (locomotive and wagons) maintenance

• Ability to analyse, interpret and provide recommendations on engineering issues

• Experience in quality management, RAMS and asset management systems

Other Skills:

• Very good planning skills

• Ability to work in a team and on an individual basis

• Clear communication skills

• IT literate

• Analytical skills for problem solving

• Multi skilled over several disciplines

• Ability to pass on experience and knowledge

• Skilled worker with long term railway experience covering locomotives and wagons

What we offer

• 26 days Annual Leave

• Industry leading Life Assurance

• Healthcare Cash Plan

• Wellbeing Employee Assistant Programme

• Pension Scheme

• Eye Care Vouchers

• Long Service Award

• Season Ticket Loan

• Occupational Health Service

Colas Rail in the United Kingdom hold three core values: Care, Share and Dare. We take care of our employees, always ensuring safety is a top priority and we nurture our collective wellbeing. We share a passion for what we do, celebrate our achievements and value high standards like nowhere else. We dare to take on new challenges; we are one of the international leaders in our industry. We continually innovate and expand in new markets.

We value and encourage diversity in our workforce, regardless of background, disability, age, religion, or gender. As part of our aim to deliver quality services, we are committed to promoting equality and eliminating discrimination. We will create a workforce that is reflective of the communities we work and live in. We are committed to the Disability Confidence Scheme, and as such we operate a Guaranteed Interview Scheme.