Health Management Systems, Inc. Health Plan Solutions Account Manager I in New York, New York

HMS makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At HMS, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.

We are seeking a talented individual for a Health Plan Solutions Account Manager I who provides support for the successful delivery of HMS services to client(s). Support may include data mining validation, data sorting and analysis, presentation preparation, as well as various research related tasks and overall support of business development projects and day to day operational projects. May have ownership for a small account or small project and client relationship.

Essential Responsibilities:

  • Works with the account management team and other organizations to collect data on behalf of the client(s).

  • Works directly with clients, project team and business leaders to identify analytical requirements.

  • Performs data analysis, identifies trends and issues, evaluates and provides recommended solutions for issues identified.

  • Designs and develops reports.

  • Builds relationships with internal and external staff to ensure client expectations are being met.

  • Ensures client deliverables are accurate, timely, and meet or exceed client expectations.

  • Identifies delivery issues and provides suggested solutions.

  • Works with account management team to develop materials for client presentations.

  • Interacts with clients under the guidance of the account management leaders.

  • May participate in the proposal development process.

  • May manage client relationship or components of a relationship; responsible for ensuring client satisfaction.

  • Works with client(s) to develop project approach and/or implementation plans.

Non-Essential Responsibilities:

  • Performs other functions as assigned

Knowledge, Skills and Abilities:

  • Ability to be careful and thorough about detail.

  • Ability to multi-task and to meet deadlines.

  • Ability to analyze information and use logic and process to address work-related issues and problems.

  • Ability to build effective relationships demonstrating strong interpersonal skills.

  • Demonstrates exceptional customer service and follow up skills.

  • Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint

Work Conditions and Physical Demands:

  • Primarily sedentary work in a general office environment

  • Ability to communicate and exchange information

  • Ability to comprehend and interpret documents and data

  • Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)

  • Requires manual dexterity to use computer, telephone and peripherals

  • May be required to work extended hours for special business needs

  • May be required to travel at least 10% of time based on business needs

Minimum Education:

  • High School Diploma or GED required

  • Bachelor’s degree preferred

Minimum Related Work Experience:

  • With Bachelor’s degree, 1 years of relevant experience

  • Without Bachelor’s, 5 years relevant work experience required

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Title: Health Plan Solutions Account Manager I

Location: New York-New York

Requisition ID: 1800111G

EEO/Minorities/Females/Protected Veterans/Disabled.