PrincipalAnalyst, IT Communications and Support

Cornerstone

is looking for a Principal Analyst, Communications and Support who will

report to the Senior Manager, IT Change Management. The ideal candidate will

have a proven track record of success in managing organizational change

initiatives, as well as providing exemplary support to executive teams. This

role is a unique opportunity that blends two critical functions into one

position, requiring an adept and adaptable professional who can pivot between

strategic communication responsibilities and the provision of high-level

executive support. To succeed in this role, you are a highly motivated

self-starter. It will be necessary for you to have excellent skills in creating

employee and leadership facing communications assets, a strong collaborative

working and communication style, and clear sense of ownership and

accountability.

In this role you will…

Change

Management Communications (50%):

Collaborate with the Change Management team to develop and implement effective change management strategies and plans that maximize employee adoption and minimize resistance.

Craft compelling and clear communication materials to convey change initiatives and updates to all levels of the organization, ensuring alignment with the overall corporate strategy. Examples of deliverables include (but not limited to) communications, presentations, enablement guides/documentation.

Measure the effectiveness of change management communications, gathering feedback and adjusting strategies to improve outcomes.

Ensure IT teams, partners and stakeholders are engaged and informed appropriately throughout the project lifecycle, leveraging industry leading practices.

Be the change management lead on some initiatives as well as contribute as a team member on others

Executive

Support (50%):

Provide comprehensive support to senior IT executives, including managing schedules and preparing meeting materials.

Act as a liaison between senior IT leaders and other staff members, to produce high-impact communication deliverables such as quarterly updates, newsletters, and presentations in a timely manner

Manage and prioritize multiple high-level projects with discretion and confidentiality.

Demonstrate exceptional storytelling abilities, with the acumen to distill complex narratives into compelling presentations that encapsulate the essence and vision of the story for impactful communication.

You have what it takes if you have…

Bachelor’s degree in Business or a related field.

Minimum of 5 years of professional experience, with at least 2 years in change management and executive support roles.

Outstanding verbal and written communication skills with the ability to articulate messages to various audiences.

Proficiency in MS Office Suite and experience with project management tools.

Ability to excel in a global, multi-cultural, fast paced environment.

Demonstrated ability to host/facilitate large team meetings across timezones.

Strong organizational skills with exceptional attention to detail.

Ability to work in a fast-paced environment, managing multiple priorities simultaneously.

High-level of discretion and integrity handling confidential and sensitive information.

Excellent interpersonal skills, with the ability to build and maintain relationships across all levels of the organization.

Ability to operate effectively in a high demand, rapidly shifting / fluid environment

Emotional intelligence to understand privacy and security nuances on projects and communications

Strong presentation, verbal, and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms to all levels of management including senior leaders

Please be prepared to share examples of work product as part of the hiring process

What will make you stand out …

Exceptional presentation skills (PowerPoint/Slides)

Change management certification (PROSCI or CCMP)

Experience with one or several of these tools: Asana, JIRA, Microsoft Project, ServiceNow

Previous merger and acquisition project management experience

#LI-Hybrid

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com