JOB REQUIREMENTS: Job Summary: Wisconsin Public Media (), is seeking a full-time Customer Relationship Management (CRM) Administrator to join a talented team and serve as the primary point of contact for the CRM for the division. The CRM Administrator will play a key role in managing and optimizing the systems to support our mission of delivering high-quality content and engaging with our audience effectively. This position offers the opportunity to work in a dynamic and collaborative environment, utilizing your expertise in CRM administration to drive organizational success. Initially, this role will primarily focus on the administration of the financial system supporting the CRM, NetSuite, then shift focus to administration of the CRM system itself, Revolution CRM, along with all of the interconnected applications, like Engaging Networks and ACD Direct. This role will administer the CRM system, fulfill support requests, and facilitate user adoption and training. The Administrator will also work closely with staff in WPM\'s fundraising, marketing and finance units to gather requirements, ensure the applications are configured and managed appropriately, submit jobs to the vendor, and track, prioritize, and lead projects. The team consists of two Business Systems Analysts who provide technical support and data management services for the CRM. A typical week for this team could consist of: meeting with functional users to discuss requests and projects, meeting with a vendor to review active jobs and discuss next steps, solving support issues, developing training materials to improve adoption of the system, tracking the team\'s work and prioritizing tasks, and/or running reports and metrics on a scheduled or ad hoc basis. Our ideal candidate will be goal- and detail-oriented, self-motivated, analytical, enjoy problem solving and learning new things, and embrace working collaboratively with a variety of staff. We are committed to equitable, unbiased hiring processes, flexible work environments, and ongoing, open conversations and reviews of diversity, equity and inclusion in our content and workplace. This role will report to the Director of IT. This position will primarily... For full info follow application link. The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FB30EF4F1FA043E9