PORT SECURITY SYSTEM OPERATOR I-III

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PORT SECURITY SYSTEM OPERATOR I-III

Salary

$2,221.60 - $3,597.92 Biweekly

Location

City of Long Beach, CA

Job Type

Classified - Full-Time, Permanent

Job Number

NF4AN-24A

Department

Harbor - (CL)

Opening Date

05/10/2024

Closing Date

5/24/2024 4:30 PM Pacific

• Description

• Benefits

• Questions

DESCRIPTION

Applications are available online beginning Friday, May 10, 2024, through 4:30 p.m., Friday, May 24, 2024.

SALARY INFORMATION:

Grade I - $2,221.60- $3,015.12 Bi-Weekly

Grade II - $2,454.72- $3,333.52 Bi-Weekly

Grade III - $2,647.68- $3,597.92 Bi-Weekly

EXAMPLES OF DUTIES

Under general supervision, operates in the Harbor Department Security Command and Control Center; performs security system surveillance, detection and alarm system monitoring and radio dispatching for the Harbor Patrol; operates and monitors a computerized, integrated system of surveillance cameras, detection system, alarm systems, on-line data and tracking systems, and other systems of the domain awareness security infrastructure throughout the Port of Long Beach; monitors Port access control systems to maintain authorized access to secure areas by the public, employees or tenants of the Port; deploys emergency personnel to investigate and resolve incidents; responds to calls requesting Harbor Patrol services and dispatches field units through coded radio messages and a computer assisted dispatch system; logs and documents all calls requesting service/assistance, emergency response incidents, and general activity including radio transmissions; may act in a lead or supervisory capacity; may assist in training of other operators; performs other related duties as required.

This is not an inclusive list. A complete list of examples of duties is detailed in the Civil Service Commission-approved Port Security System Operator classification (https://www.governmentjobs.com/careers/longbeach/classspecs/717711?keywords=port%20security&pagetype=classSpecifications) .

REQUIREMENTS TO FILE

One year of paid, full-time equivalent work experience involving technology-based security systems and customer service.

Knowledge, Skills, and Abilities:

• Knowledge of public safety protocols, technologies, and operational procedures.

• Knowledge of operating functions and response requirements in a large, complex port security system.

• Ability to complete the Port Security Training Program prior to completion of the probationary period.

• Ability to speak clearly, distinctly, calmly, and correctly with even modulation using telephone, radio, and computer-assisted dispatch systems as well as in face-to-face communication.

• Ability to use a personal computer, including the knowledge of computer applications such as Microsoft Office or other related software and web-based applications.

• Ability to maintain detailed security systems logs and records.

• Ability to monitor, access, and operate a variety of integrated security system devices and applications found in the Command & Control Center.

• Ability to observe, read and assess the significance of system alarms and data, quickly and accurately, and make logical and rational decisions with limited supervision.

• Ability to prepare clear, accurate reports and presentations; understand and follow oral instructions and written policies, procedures, and protocols.

This is not an inclusive list. A complete list of examples of Knowledge Skills and Abilities is detailed in the Civil Service Commission-approved Port Security System Operator classification. (https://www.governmentjobs.com/careers/longbeach/classspecs/717711?keywords=port%20security&pagetype=classSpecifications)

After a conditional offer of employment, all prospective employees must pass a thorough background investigation for security clearance.

Willingness to work any shift assignment, holidays, weekends, and overtime as required.

DESIRABLE QUALIFICATIONS:

Bilingual/Biliterate skills (Spanish, Khmer, or Tagalog) is desired for some positions.

Ability to demonstrate keyboarding skills at 35 wpm.

SELECTION PROCEDURE

EXAMINATION WEIGHTS:

Application and Supplemental Application…………............................Qualifying

Occupational Examination………………………………………….……............. 100%

(Performance Audio Based/Multiple Choice Examination)

A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on an analysis of exam results. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period.Applications received by May 24, 2024, will be included in the exam process for Test #01. Screening of applicants will be conducted on the basis of application and required supplemental application submitted. Only those candidates showing the strongest backgrounds on the basis of comparative analysis will be invited to the examination

process. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.

In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open-competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)

If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visitinghttps://calcivilrights.ca.gov/fair-chance-act

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer or Tagalog) are desirable for some positions interacting with the public.

This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.

NF4AN-24A PSSO:SB CSC 05/08/2024

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

· Medical and Dental Insurance

· Life Insurance

· Retirement Plan (P.E.R.S.)

· Paid Vacation, Personal Holidays and Sick Leave

· Deferred Compensation

· Credit Union Membership

· Free Bus Transportation (Long Beach Transit)

· Flexible Spending Accounts

· Free Employee Parking

· Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for thePort Security System Operator I-IIIposition. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes can be attached, butmay not be substitutedin lieu of the required application forms (i.e., responses should NOT state "see resume"). Please be advised that failure to answer the required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline. Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday, or email civilservice@longbeach.gov and include PORT SECURITY SYSTEM OPERATOR I-III in the subject line.Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job?

• Yes

  02

  REQUIREMENTS TO FILE:One-year of paid, full-time equivalent work experience involving technology-based security systems and customer serviceis required.Please indicate the total amount of experience that you have:

• No paid experience

• 1 to 6 months

• 7 to 11 months

• 1 to 2 years

• 3 years or more

  03

  One-year of paid, full-time equivalent work experience involvingtechnology-based security systemsandcustomer service, isrequired. Describe the experience that qualifies you for the position. Include the following information per qualifying experience:1) Employer Name; 2) Position Title; 3) Dates of employment; 4) Hours worked per week; and 5) Detailed description of the duties RELATED to this position.If you have no paid, full-time equivalent experience, with technology-based security systems and customer service indicate "none".

  04

  Ability to use a personal computer, including the knowledge of computer applications such as Microsoft Office or other related software and web based applications,is requiredfor this position. Describe any experience, training, knowledge, skills and/or personal qualifications that highlight your ability to use a personal computer, including the knowledge of computer applications such as Microsoft Office or other related software and web based applications as it relates to the example of duties for this position.Please provide examples. Do not state "see resume". If you do not have experience, indicate "NONE". Incomplete responses may not receive credit.

  05

  Willingness to work any shift assignment (i.e., graveyard) holidays, weekends, and overtime isrequired. Do you understand the statement above?

• Yes

  06

  DESIRABLE QUALIFICATIONS (optional):Bilingual and/or Biliterate skills (Spanish, Khmer, or Tagalog) are desired for some positions. Indicate, by checking the appropriate box or boxes, if you possess any of the following skills:

• Bilingual and/or Biliterate in English and Spanish

• Bilingual and/or Biliterate in English and Khmer

• Bilingual and/or Biliterate in English and Tagalog

• Other

  07

  DESIRABLE QUALIFICATIONS (optional):The ability to demonstrate keyboarding skills at 35 words per minute (wpm) is desired. Please select your applicable typing speed:

• 24 wpm or less

• 25-34 wpm

• 35 wpm or more

  08

  ACKNOWLEDGMENTS:By answering "Yes" I understand that proof of required documents must be submitted as attachments at the time of filing online. I also understand that failure to submit all required documents at the time of filing will result in the application being considered incomplete. Proofs may include the following:

• College transcripts or degree with a conferred date and field of study

• Certifications or licenses for coursework completed

• Educational equivalency for foreign college transcripts or degree

• DD-214 Member 4 Form

Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

For information on evaluation services:Education Evaluation Services (http://www.longbeach.gov/CivilService/Media-Library/Documents/Job-Opportunities/Education-Evaluation-Services/ )

• Yes

  09

  By answering "Yes"I understand that the City of Long Beach utilizes electronic mail (email) to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and/or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) 570-6202.

• Yes

  10

  By answering "Yes" and submitting this application, I certify the following:1) I have personally completed the information provided and it is accurate and complete to the best of my knowledge; and 2) I understand that any falsification may cancel any terms, conditions, or privileges of employment.

• Yes

  Required Question

Agency

City of Long Beach

Department

Harbor - (CL)

Address

Civil Service Department

411 W. Ocean Blvd., 4th Fl

Long Beach, California, 90802

Phone

(562) 570-6202

Website

https://www.governmentjobs.com/careers/longbeach

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