Health Management Systems, Inc. Implementation Project Manager in Irving, Texas
HMS makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At HMS, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.
We are seeking a talented individual for an Implementation Project Manager who serves as the primary interface between internal/external clients and the HMS data/systems business analysis implementation team for deployment of new products and services. Coordinates the efforts of team members across multiple departments; oversees quality control throughout the implementation life cycle.
Manages the timeline and budget of project deployments for new clients and products.
Understands contract requirements vs. current capabilities gap analysis.
Ensures programming specifications for all required data file/system changes are done accurately and timely.
Works closely with client on defining project scope requirements.
Develops workflows to customize HMS process to client's specification.
Leads the creation, management, and coordination of client and vendor related program management schedules and activities for initial vendor product integration, ongoing vendor co-development, and end-user client implementation.
Provides accurate financial forecasts relative to project hours and effort.
Reports all issues and milestones to management.
Develops custom project plans to ensure that all unique needs and deliverables are met in an aggressive timeframe; Sets and meets aggressive timelines.
Plans and monitors all project activities; manages all processes needed to ensure successful project completion.
Monitors and manages data intake/data gap analysis processes.
Works with operations group to establish protocols for each new contract.
Sets strategies, directions, and schedules to ensure resolution of issues.
Works internally across a matrixed organization to exceed client/vendor expectations through superior relationship management, schedule coordination, issue resolution, implementation support, and prompt product delivery.
Takes responsibility/ownership for the overall success of the implemented product.
- Performs other functions as assigned
Knowledge, Skills and Abilities:
Excellent process and time management skills.
Ability to lead cross functional teams.
Excellent leadership skills.
Excellent analytical and problem solving skills.
Able to prioritize multiple priorities.
High integrity and ethical behavior with a sense of commitment to customer service.
Ability to communicate with all levels of management.
Excellent verbal and written communication skills.
Proficient with MS Word, Excel, Project and other PC related tools.
Master-level skills with Microsoft Project.
Solid understanding of HMS internal processes, products, and services
Work Conditions and Physical Demands:
Primarily sedentary work in a general office environment
Ability to communicate and exchange information
Ability to comprehend and interpret documents and data
Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)
Requires manual dexterity to use computer, telephone and peripherals
May be required to work extended hours for special business needs
May be required to travel at least 10% of time based on business needs
- PMP Certification preferred
- Bachelor's Degree in related field required
Minimum Related Work Experience:
5 years of professional-level related business experience with strong project management skills and proven ability to track and manage multiple complex projects both internally and with client/vendor.
Experience with enterprise-wide deployment of system or implementation solutions.
Excellent understanding of technology/data issues (records, fields, record lengths, etc)
Prior experience in client implementations in Healthcare claim processing domain.
Prior experience with EDI and Claims processing software.
Demonstrated competence in writing detailed functional specifications, for use by both technical and non-technical readers that describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation.
Previous experience in maintaining customer relationships is a must.
Experience leading, mentoring and/or coaching other staff members preferred.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Title: Implementation Project Manager
Requisition ID: 180010YC