Health Management Systems, Inc. Business Process Engineer I in Irving, Texas

HMS makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At HMS, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.

We are seeking a talented individual for a Business Process Engineer I who is responsible for improving organizational capabilities including facilitating company growth, customer loyalty, cost reduction, improved efficiency, employee engagement and culture change through the application of high-impact business process engineering initiatives.

Essential Responsibilities:

  • Analyze and improve business processes to improve overall workflow efficiencies and effectiveness.

  • Document processes and procedures using standard methodologies and tools.

  • Apply process improvement and reengineering methodologies and principles to identify and plan improvements (process and technology) including identifying the current process, applying best practices, and creating performance measurements.

  • Lead non-conformance investigation, root cause analysis, corrective, and preventive actions.

  • Contribute to the design and implementation of organization-wide process-centric methodologies (i.e. Lean Six Sigma, Kaizen, Metrics, Goal Alignment, etc)

  • Provide education and coaching on process methodologies, enterprise process leadership, and impact of recommended changes.

  • Work with customers to establish and maintain excellent working relationships, resolve issues, and promote team services and capabilities.

  • Facilitate organizational change

  • Implement, enhance, or troubleshoot database environments and existing SQL logic.

Non-Essential Responsibilities:

  • Performs other functions as assigned

Knowledge, Skills and Abilities:

  • Ability to develop relationships both in person and over the phone.

  • Ability to be careful and thorough about detail.

  • Ability to analyze information and use logic to address work-related issues and problems.

  • Advanced knowledge and experience with Microsoft Excel, Word, Visio and Access.

  • Ability to drive project timelines to completion with a cross-functional team

  • Ability to work on complex projects with general direction and minimal guidance.

  • Ability to exercise independent judgment.

  • Ability to work independently and as a member of various teams and committees.

  • Ability to multi-task and to work under pressure.

  • Ability to effectively drive change while maintaining and enhancing internal customer relationships.

  • Statistical software analysis via Minitab or SPC Excel.

  • VBA, SQL, Database Architecture, Mainframe, SAS, Teradata, Java

Work Conditions and Physical Demands:

  • Primarily sedentary work in a general office environment

  • Ability to communicate and exchange information

  • Ability to comprehend and interpret documents and data

  • Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)

  • Requires manual dexterity to use computer, telephone and peripherals

  • May be required to work extended hours for special business needs

  • May be required to travel at least 10% of time based on business needs

Certifications: (Required/Desired)

  • Business process engineering certification desired (i.e. Six Sigma Yellow Belt, Six Sigma Green Belt, Six Sigma Black Belt)

Minimum Education:

  • High School diploma required

  • Bachelor’s degree in a related field (Engineering or Business Operations) required OR, or equivalent combination of education and experience required

  • Master’s degree preferred

Minimum Related Work Experience:

  • Bachelor’s degree with 2 years of experience required

  • Without Bachelor’s degree, 6 years relevant work experience required

  • Experience in business process design/improvement, experience with ITIL, Baldridge, or ISO preferred

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Title: Business Process Engineer I

Location: Texas-Irving

Requisition ID: 180010UA

EEO/Minorities/Females/Protected Veterans/Disabled.