Description The Billing Auditor 2 is an integral member of the Billing and Payment Management (BPM) team reporting to the Billing Manager. The position is responsible for the preparation and auditing of customer billing, and for accurate and timely submission of customer price increases. The ideal candidate will be responsible for ensuring the accuracy and integrity of billing and payment processes within the organization and play a crucial role in identifying discrepancies, resolving billing issues, and optimizing payment workflows. This position requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with cross-functional teams. Responsibilities of Position: Create month end journal entries as related to revenue and provide a detailed explanation of monthly variances. Conduct comprehensive audits of billing statements to verify accuracy and compliance with organizational policies. Investigate and resolve any billing-related issues in a timely manner. Implement residential price increases timely and accurately. Analyze billing and payment data to identify trends, patterns, and potential areas for improvement. Perform payment research on credits and unapplied cash, reconcile file transfers, and complete maintenance in billing system. Generate reports on billing performance, providing insights to management. Collaborate with relevant departments to address and rectify customer discrepancies. Maintain accurate and organized documentation of billing activities. Ensure compliance with industry regulations and internal policies related to billing processes. Maintain standard operating procedures (SOP) for processes. Partner with the finance team, billing specialists, and other cross-functional departments to streamline processes and improve overall efficiency. Recommend and implement process improvements to enhance accuracy, efficiency, and effectiveness of billing workflows. Provide support and training to team members to enhance their understanding of billing procedures. Other duties as assigned. Skills & Abilities Needed for Position: General knowledge of relevant regulations and compliance standards. Effective communication and interpersonal skills. Strong time management skills; with ability to work under pressure and meet key dates as required for month end close. Proficiency in using financial software and tools such as Microsoft Office (Outlook, Excel, Word). Experience with SAP preferred. Strong analytical and problem-solving skills with the ability to analyze large amounts of data and summarize findings. Ability to complete tasks efficiently and effectively as an independent contributor or team contributor. Physical Requirements in a Regular Workday: Continuous Sitting in Office Environment Continuous hand/finger dexterity Additional Working Conditions/Aspects: Legally eligible to work in the United States. Valid driver's license (if applicable). Must successfully complete pre-employment testing. Must be able to read and speak the English language. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Q